Portland Video Services Frequently Asked Questions

What will the video look like?

You can view samples of similar business videos by viewing sample videos on your affiliate page. Simply click on any of the sample video buttons on the left below the video player.

Who will be in the video?

TurnHere specializes in making interview-driven videos that feature the business owner. If (s)he doesn’t feel comfortable on camera, (s)he can designate an employee or a spokesperson to be interviewed. Additionally, having a testimonial from a happy customer always helps.

Is a script needed?

It’s up to the customer! We’ve found the best videos include interview-type audio comments; but if (s)he want to use a script (s)he’s welcome to. Our filmmakers will know what to shoot to make a great video either way.

What is the process of getting a video made?

We know that a business owner doesn’t have a lot of time to waste; and we’ve created a streamlined process to keep demands on their time to an absolute minimum. Please watch a short overview of the TurnHere production process for more information on how a video is created. To view the video, go to your affiliate page and click on the “How it works” button on the left below the video player.

How long does the process take from start to finish?

Once the film shoot has been completed, the process is incredibly fast. The time from shoot to finished video is approximately 14 days.

How long will the shoot take?

The shoot lasts 60-90 minutes from start to finish. The filmmaker films the business and conducts an interview with the business owner or a spokesperson of his/her choice. Once that’s done, everything else is completed offsite.

Who will shoot the film?

A certified filmmaker from our network will come to the location on the day of the shoot to film the business, products and services. The filmmakers are experts and they’ll capture the business’s best attributes in an engaging and memorable way.

Can business owners with multiple locations (i.e. car dealer) shoot at more than one site?

Due to the short shoot time only one location is permitted per video. The shoot can be at the advertiser’s place of business or, if (s)he is a service provider, at a job site. If the advertiser would like to film multiple locations they can place separate video orders for each location.

Will the business owner need to close the business for the shoot?

No, TurnHere uses one filmmaker and takes advantage of natural lighting to eliminate the need for complex set up and shooting requirements.

Can advertisers include 3rd party photos or footage in their video?

Unfortunately TurnHere is not able to accommodate 3rd party footage.

Who can choose the music?

Due to the difficult legal environment surrounding music use in video TurnHere manages the music selection in accordance with state and federal law.

Can the advertiser provide his/her own footage or pictures?

TurnHere is unable to add existing footage or pictures to a video.

Can the business owner make changes to the video?

(s)he will be able to review the movie in a private online screening room. If there are errors such as spelling mistakes in names or titles (s)he can request corrections at that time.